Live Support Desk & Assistance

ColaSolar provides built-in live support across every page of the platform.

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Accessing the Floating Support Desk

Look for the Floating Chat Icon in the bottom-right corner of your screen:

• Instant Chat: Click the widget button to open the live support window.
• Solar Load Calculation Help: Ask our solar engineers for assistance sizing your property's inverter and battery storage capacity.
• Project Dispute Resolution: Request help from ColaSolar customer support regarding contractor communications or project milestones.

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Contacting Support from the Dashboard

In addition to the floating widget, you can access support anytime by clicking Support Help in the dashboard sidebar or clicking Help in the top dashboard banner.